Terms of Service — Sharpin Remote Commander

Last updated: 13 September 2026

These Terms of Service govern use of the hosted Sharpin Remote Commander service. They are written independently for Sharpin Remote Commander; references to third-party products do not imply affiliation or endorsement.

1. Operator

The hosted service is operated by:

Firma Michael Gruber

Edelstauden 55

8081 Pirching am Traubenberg

Austria

VAT ID: ATU75251905

Email: info@digital-pinball.com

In these Terms, “we”, “us” and “our” refer to the operator above. “You” means the person or organization using the Service.

2. Service components

“Sharpin Remote Commander” or the “Service” can include:

• the hosted relay/API, OAuth authorization service and account/device dashboard;
• the Sharpin Remote Agent installed on an authorized computer;
• MCP tools exposed to supported clients such as ChatGPT/Codex or other compatible clients;
• public-profile workspace functions and, where separately enabled, private administrative functions;
• documentation, release/update infrastructure and support services.

The source-code distribution is released under the MIT License as described in LICENSE and OPEN_SOURCE_NOTICES.md. The MIT License governs rights in copies of the open-source software. These Terms separately govern access to and use of the hosted Service. If these Terms conflict with the MIT License concerning rights granted by that license to a copy of the software, the MIT License controls for that software copy.

3. Eligibility and authority

You may use the Service only if you can legally enter into a binding agreement and you have all rights and permissions necessary for every computer, account, file, process, service and network you connect or administer. If you use the Service for an organization, you represent that you are authorized to act for that organization.

4. Accounts and connected devices

You must provide accurate account information and keep credentials and recovery channels secure. Each connected computer must be intentionally enrolled. You are responsible for revoking lost, retired or compromised devices and for choosing appropriate device permissions and local filesystem/workspace boundaries.

You must not share an account or device credential in a way that defeats access controls or permits unauthorized administration.

5. Remote operations and automation

Remote computer access is inherently powerful. Depending on the selected profile and permissions, operations may create, modify, move or delete files and, on private deployments, may run commands or control processes.

You are responsible for:

• reviewing the capabilities you enable;
• maintaining appropriate backups;
• testing automation in a safe environment before relying on it for important systems;
• confirming that the selected device/workspace is correct;
• using operating-system accounts with no more privilege than necessary;
• reviewing consequential actions and outputs before relying on them.

The Service can reject, limit or require narrower inputs for security reasons. No permission in the UI or API expands the rights you already have under law or third-party agreements.

6. User content and remote-operation data

You retain your rights in files, prompts, inputs and other content you lawfully provide. You grant us the limited rights necessary to transmit, temporarily process and return that content for operation, security, troubleshooting, legal compliance and support.

Remote-operation arguments/results are designed to be transient and are not used for advertising or to train our own AI models. More detail appears in the Privacy Policy.

You represent that you have the legal right to provide any content processed through the Service and that doing so does not infringe another person’s rights.

7. Public OpenAI profile and restricted data

The public OpenAI profile is intended for a dedicated workspace and is deliberately narrower than private administration mode. You must not use the public workspace to store or process payment-card data regulated by PCI DSS, protected health information, passwords, API keys, MFA/OTP codes, private keys, government identifiers, or other data that the connected platform prohibits the app from processing.

Local guards and workspace boundaries reduce accidental exposure but are not a substitute for your responsibility to keep restricted data out of the public workspace.

8. Prohibited use

You must not use the Service to:

• access, monitor or control a computer, account or network without authorization;
• deploy malware, ransomware, credential stealers, persistence mechanisms or destructive payloads;
• harvest passwords, tokens or other authentication secrets;
• evade security controls, disable protective systems without authorization, conceal malicious activity, or bypass access restrictions;
• interfere with third-party systems, perform denial-of-service activity, scan/attack systems without authorization, or exfiltrate third-party data;
• violate privacy, intellectual-property, export-control, sanctions, employment-monitoring or other applicable laws;
• use a connected AI platform in a manner prohibited by that platform’s applicable terms/policies.

We may suspend or restrict access immediately when reasonably necessary to address fraud, abuse, compromise, legal requirements or material security risk.

9. Third-party platforms and services

The Service can interoperate with third parties, including OpenAI/ChatGPT and hosting/email providers. Those services are governed by their own terms and privacy notices. We do not control their availability, model behavior, pricing, account eligibility or policy decisions.

Sharpin Remote Commander is an independent product. It is not created, sponsored, certified or endorsed by OpenAI or Desktop Commander unless a separate written statement says otherwise.

10. AI-generated outputs

Responses or decisions produced by an AI client can be incomplete, inaccurate or inappropriate for the selected computer. You must review important instructions and results. Do not rely on AI output as a substitute for professional judgment where that would be unsafe or unlawful.

11. Beta and service availability

Features may be marked beta, preview or experimental. Such features can change, fail or be discontinued. We may modify the Service to improve reliability, security, legal compliance or compatibility.

We do not promise uninterrupted availability unless a separate paid plan or written service-level agreement expressly says so.

12. Fees and future paid plans

Unless a paid plan is explicitly offered and ordered, use may be provided free of charge or as a beta. If paid plans are introduced, the price, billing period, included usage, renewal/cancellation terms and applicable taxes will be presented before purchase. A paid subscription is not created merely by using a free/beta version.

Mandatory consumer cancellation/refund rights are unaffected.

13. Intellectual property and open source

Except for user content and third-party/open-source components, the hosted service branding, non-open-source materials and service-specific content remain the property of the operator or its licensors.

Source code that is distributed under the MIT License may be used, copied, modified, merged, published, distributed, sublicensed and sold subject to the conditions in that license, including preservation of the copyright and permission notice in copies or substantial portions of the software.

Third-party dependencies remain subject to their respective licenses. See OPEN_SOURCE_NOTICES.md.

14. Security and disclosure

You must promptly report suspected account/device compromise. Security researchers should follow the responsible-disclosure instructions in SECURITY.md or the published Security page and should avoid accessing data that is not their own.

15. Suspension, termination and account deletion

You may stop using the Service and delete your account through the dashboard. Account deletion removes application records associated with the account, subject to short-lived infrastructure backups/logs and legal retention obligations described in the Privacy Policy.

We may suspend or terminate access when reasonably necessary because of a material breach, unlawful or abusive use, security incident, non-payment of an applicable paid plan, or legal/regulatory requirement. Where appropriate and legally required, we will provide notice and an opportunity to remedy the issue.

16. Warranty disclaimer

To the extent permitted by applicable law, the Service is provided on an “as available” basis. Remote administration and AI-assisted automation involve risks, and we do not warrant that every AI instruction, remote operation, integration or third-party service will be error-free.

Nothing in these Terms excludes statutory warranties, consumer protections or other rights that cannot lawfully be excluded.

The open-source software is additionally subject to the warranty disclaimer contained in the MIT License.

17. Limitation of liability

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for intentional misconduct, gross negligence where exclusion is impermissible, or death/personal injury where applicable.

For business users, to the fullest extent permitted by law, our aggregate liability arising from the hosted Service is limited to the greater of (a) EUR 200 or (b) the fees you paid for the hosted Service during the twelve months preceding the event giving rise to the claim. We are not liable for indirect or consequential losses to the extent such exclusion is lawful.

Consumer rights under mandatory law remain unaffected.

18. Business-user indemnity

If you use the Service primarily for business purposes, you agree to indemnify us against third-party claims resulting from your unlawful use, unauthorized administration of systems, or infringement of third-party rights, except to the extent the claim results from our own breach, negligence or unlawful conduct. This section applies only to the extent permitted by law.

19. Changes to these Terms

We may update these Terms for legal, security, technical or commercial reasons. Material changes will be communicated with reasonable notice where required. Continued use after an effective change constitutes acceptance only to the extent permitted by applicable law; mandatory consumer rights remain unaffected.

20. Governing law and disputes

These Terms are governed by Austrian law, excluding conflict-of-law rules to the extent legally permissible. Mandatory protections of the country in which a consumer habitually resides remain unaffected.

For business users, the competent courts in Austria have jurisdiction to the extent legally permissible. Consumers may bring claims in any court available to them under mandatory law.

21. Miscellaneous

If a provision is unenforceable, the remaining provisions continue to apply. Failure to enforce a provision is not a waiver. You may not transfer a hosted account in a manner that defeats security controls without our consent; we may transfer the Service or these Terms as part of a lawful business succession, subject to applicable law.

22. Contact

Firma Michael Gruber

Edelstauden 55

8081 Pirching am Traubenberg

Austria

Email: info@digital-pinball.com