Support — Sharpin Remote Commander

Operator: Firma Michael Gruber, Edelstauden 55, 8081 Pirching am Traubenberg, Austria

Primary contact for the current pre-launch/public service:

For a security report, include the affected version/endpoint, clear reproduction steps, expected and actual behavior, and whether credentials or user data may have been exposed. Do not include unrelated personal information or third-party secrets.

There is no public bug-bounty program unless one is announced separately. Good-faith responsible security research that avoids privacy violations, persistence, destructive changes, social engineering and service disruption is welcome.

For account deletion, use the dashboard where available or contact the email above. No guaranteed support-response SLA applies unless a paid plan expressly includes one.

Before broad public launch, it is recommended to create dedicated aliases such as support@, privacy@ and security@ on the final product domain and route them to the responsible mailbox. Until those aliases exist and are monitored, info@digital-pinball.com remains the published contact.